We want you to be happy - if you change your mind or you're simply not happy with your purchase, you are welcome to return for a store credit or exchange. Visit our returns portal for more information.
*All orders placed between 16th November and 31st December 2023 will have an extended returns period of up to 45 days from the date of the order fulfilment.
You are currently shopping our sale site dkstudiosale.com which is seperate to our main site - dylankain.com.
Shipping is for AU and NZ only.
You will be required to pay for your own shipping costs if you decide to return your order. Shipping costs are non-refundable and Dylan Kain does not cover the cost of return shipping on sale items.
An item is classified as faulty if it is received damaged, or where a manufacturing fault occurs within six months of purchase.
Items damaged as a result of normal wear and tear are not considered to be faulty or damaged.
If you have received a faulty or damaged item please reach out to studiosale@dylankain.com with your order number, images showing the fault and a small description.
Email us if you have any concerns and we will assess for repair, replacement or refund.
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